Contact Us

We want to hear you

If you wish to contact the Benefits Concierge Group or if you have a complaint or grievance about the quality of service at Benefits Concierge Group, please do not hesitate to contact us. Your comments and opinions matter to us. You may file your comment or complaint anonymously by calling us or emailing us directly.
Or, you may also fill out the short form below:

Telephone: 1-855-ASK-BCG3
Contact Form en

By providing your name and contact information you are consenting to receive calls, text messages and/or emails from a licensed insurance agent about Medicare Plans at the number provided, and you agree such calls and/or text messages may use an auto-dialer or robocall, even if you are on a government do-not call registry. This agreement is not a condition of enrollment."

Report an


If you suspect Fraud, Waste, and Abuse or prefer to contact someone other than Benefits Concierge Group, we have listed links to our partner insurance carriers as well as your state’s agency that oversees the insurance industry. For Medicare problems or complaints, we have listed below the contact information for the federal Centers for Medicare Services (CMS).

Telephone: 1-855-ASK-BCG3

Medicare Complaints

Centers for Medicare Services (CMS)

Medicare Service Center
800-MEDICARE (800-633-4227)

Medicare Service Center TTY

Report Medicare Fraud & Abuse
800-HHS-TIPS (1-800-447-8477)


State Insurance Departments

State insurance departments are the official complaint-takers for insurance problems. Each state’s department of insurance is in charge of regulating insurance companies that do business in the state. Your state insurance department is also in charge of taking consumer complaints and helping consumers get resolution to their insurance problems. If you have a complaint about your insurance company, the insurance department is the right place to go. Below is the contact information to the state insurance department for the state where Benefits Concierge Group has a business presence:

Connecticut Insurance Department

Connecticut Insurance Department
P.O. Box 816
Hartford, CT 06142-0816
United States
Primary Phone Number:
(860) 297-3800


Florida Office of Insurance Regulation
The Larson Building
200 E. Gaines Street, Rm 101A
Tallahassee, FL 32399-0305
United States

Mailing Address

Florida Department of Financial Services
J. Edwin Larson Building
200 E. Gaines Street
Tallahassee, FL 32399-0301
United States
Primary Phone Number:
(850) 413-5914
(850) 413-3089

Office of Insurance and Safety Fire Commissioner

Two Martin Luther King, Jr. Drive, SE
West Tower
Suite 704
Atlanta, GA 30334
United States
Primary Phone Number:
(404) 656-2070

New Jersey
Street Address

New Jersey Department of Banking and Insurance
20 W. State Street
Trenton, NJ 08608
United States

Mailing Address

New Jersey Department of Banking and Insurance
P.O. Box 325
Trenton, NJ 08625-0325
United States
Primary Phone Number:
(609) 292-7272

New York
Mailing Address

New York State Department of Financial Services
One State Street
New York, NY 10004-1151
United States
Primary Phone Number:
(212) 709-3500

Street Address

1601 Congress Avenue
Austin, TX 78701
United States

Mailing Address

P.O. Box 12030
Austin, TX 78711-2030
United States
Primary Phone Number:
(512) 676-6000

You May Contact Your

Insurance Coverage Providers

If you want to contact your insurance carrier directly to report an incident, click on the insurance carrier below and you will be re-directed to the carrier’s Contact page.